Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.
Include Information about the Company: One must clearly state the name and the address of the company. Try to use a letterhead of the company for any business use. Include the date: Writing the date helps the person to have a record of the on_going business. Add the Recipient’s Information: In a business letter, one must clearly type the name, address, and the job title of the recipient to remove any ambiguity. Choose a Salutation: It is a way of showing respect towards the recipient. One can also use ‘To Whom It May Concern’ if he doesn’t know the person addressed.