The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.
Parts of Business Letter. A business letter will be more impressive if proper attention is given to each and every part of the business letter. There are 12 Parts of Business Letter. The Heading or Letterhead,Date, Reference, The Inside Address, Subject, Greeting, Body Paragraphs, Complimentary Close, Signature and Writer’s Identification, Enclosures , Copy Circulation, PostScript