The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.
Finalizing the Letter. Edit and Review: Once you are finished with writing the letter, try to look for errors. Check for spellings, punctuations, grammatical errors. Don’t Staple the Letter: Use a paperclip on the top of the left corner if there are many pages. Use of staple doesn’t look nice for a business letter. Posting of the Letter: Always use clear and correct spelling for mentioning the name and address of the recipient.