Guidelines for Names and Titles: The salutation should typically use the person's last name, along with a "Mr." or "Ms." In general, avoid using "Mrs." or "Miss" unless you are certain of how the woman wants to be addressed. When in doubt, default to using "Ms."
Body: The body of the letter has three parts: an introduction that should explain who you are and why you are writing, a middle part that gives the details and persuades your reader to act, and a closing that tells your reader what action you expect or would like them to take. Valediction: (Left_aligned, two lines below the body) This is the line before your signature. For people whose name you don’t know, use “Faithfully yours” _ but avoid writing letters without finding out a name first.