Closing the Letter. Choose a Closing: One must use a proper closing in a business letter. Use a comma (,) after it. Sign the Letter: Always sign the letter in ink. If sending a printed copy, always affix the scanned signature. Make Note of Enclosure: One must properly enclose a list of attached documents with the letter. One can use the abbreviation of the enclosure, i.e., Encl. or Enc.
Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.