Closing the Letter. Choose a Closing: One must use a proper closing in a business letter. Use a comma (,) after it. Sign the Letter: Always sign the letter in ink. If sending a printed copy, always affix the scanned signature. Make Note of Enclosure: One must properly enclose a list of attached documents with the letter. One can use the abbreviation of the enclosure, i.e., Encl. or Enc.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.