Closing: When you're writing a business letter or email message it's important to close your letter in a professional manner, so you're letter, in its entirety, is well_written and professional. Signature: When you are sending a paper letter, finish the letter with your signature, handwritten, followed by your typed name. If this is an email, simply include your typed name. Finally, don't forget to spell check and proofread your letter before you send it. Again, ask a family member, friend or colleague to review it for you. It's always good for another pair of eyes to take a look because it's hard to catch our own mistakes.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.