Writing an effective, polished business letter can be an easy_to_follow task, so long as you adhere to the established rules for layout and language. Realize that your recipient reads a significant amount of correspondence on a regular basis and will favor well_executed letters that are free of typos and grammatical errors. A good rule of thumb is to proofread it twice and then have a colleague review it to ensure nothing was missed. Sections of a Business Letter. Each section of your letter should adhere to the appropriate format, starting with your contact information and that of your recipient’s; salutation; the body of the letter; closing; and finally, your signature.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.