Formal communication is on the wane in modern life, but there are still times when it's the only correct way to reinforce a connection or convey information. If you're applying for a job, looking for a recommendation, or expanding your network, err on the side of formality. Don't let the slightly archaic feel of a formal business letter tempt you into using flowery, outdated language.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.