The basic structure of a formal letter: The rules might be arbitrary, but taken together they create a formula that produces clarity. When a letter follows all the rules, the reader doesn’t have to struggle to figure out where a piece of information might be, what action they should take next, or who sent it _ everything can be found in its place. Knowing the rules of letter writing is, in that sense, akin to knowing the rules of page layout or web design _ the format of the document should support and clarify the content.
The following is a list of letter salutation examples that are appropriate for business and employment_related correspondence. Later, we’ll explain how to select and format a salutation, as well as how to address a letter to someone whose name you do not know.