Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.
Closing: When you're writing a business letter or email message it's important to close your letter in a professional manner, so you're letter, in its entirety, is well_written and professional. Signature: When you are sending a paper letter, finish the letter with your signature, handwritten, followed by your typed name. If this is an email, simply include your typed name. Finally, don't forget to spell check and proofread your letter before you send it. Again, ask a family member, friend or colleague to review it for you. It's always good for another pair of eyes to take a look because it's hard to catch our own mistakes.