How to Write Business Letter: Suppose you are writing a business letter for the very first time. You will ask yourself the question ‘how to write a business letter’. There is no need to scratch your head. All Business letters follow a fixed format. The answer to the question how to write a business letter is broadly classified into four categories.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.