Font Size: The traditional font size for a professional letter is 12. The font should be Times New Roman or Arial. However, if you are using letterhead, the letterhead may be in different font size and style. Font Style: There is no need to use different styles within a professional letter. Use a uniform font (book print font such as Times New Roman or Arial) and avoid underlining, italicizing, or bolding. However, if you are using letterhead, the letterhead may be in a different font style.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.