Do you need to write a business letter? Not sure about the best layout to use or what to include in your letter? It's important that all the business letters you write are properly formatted and professional in appearance. When you are writing to prospective employers, colleagues, professional and business connections, the layout of your letter is almost as important as what you are writing. If the letter isn't formatted correctly, doesn't have enough space between paragraphs, and uses a non_traditional font style or size, it can reflect poorly on you.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.