Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.
Business Letter Writing Guidelines. Here are guidelines for writing a business letter, so all your correspondence makes the best impression. Margins: Business letter margins should be about 1" all around. This gives your professional letter an uncluttered look. You should align your text to the left; this is how most documents are aligned, so it will make your letter readable. Letter Spacing: Leaving space in your letter creates a clear, uncluttered and easy to read look that the reader will appreciate. Your letter should be in block format: the entire letter should be aligned to the left and single_spaced except for a double space between paragraphs.