Guidelines for Names and Titles: The salutation should typically use the person's last name, along with a "Mr." or "Ms." In general, avoid using "Mrs." or "Miss" unless you are certain of how the woman wants to be addressed. When in doubt, default to using "Ms."
Do you need to write a business letter? Not sure about the best layout to use or what to include in your letter? It's important that all the business letters you write are properly formatted and professional in appearance. When you are writing to prospective employers, colleagues, professional and business connections, the layout of your letter is almost as important as what you are writing. If the letter isn't formatted correctly, doesn't have enough space between paragraphs, and uses a non_traditional font style or size, it can reflect poorly on you.