Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.
The following is a list of letter salutation examples that are appropriate for business and employment_related correspondence. Later, we’ll explain how to select and format a salutation, as well as how to address a letter to someone whose name you do not know.