Business Letter Format: Review a formatted business letter with information on what to include in each section of your letter. When you are writing a business letter, it's important to include an appropriate salutation at the beginning. This is true whether you send your message via email or through the mail. Using an appropriate greeting sets the tone for your letter and shows the recipient that you understand basic rules of business etiquette.
Formal communication is on the wane in modern life, but there are still times when it's the only correct way to reinforce a connection or convey information. If you're applying for a job, looking for a recommendation, or expanding your network, err on the side of formality. Don't let the slightly archaic feel of a formal business letter tempt you into using flowery, outdated language.