The Complimentary Close: It is a humble way of ending a letter. It is written in accordance with the salutation. The most generally used complimentary close are Yours faithfully, Yours sincerely, and Thanks & Regards. Signature and Writer’s Identification: It includes signature, name, and designation of the sender. It can also include other details like contact number, address etc. The signature is handwritten just above the name of the sender. Enclosures: Enclosures show the documents attached to the letter. The documents can be anything like cheque, draft, bills, receipts, invoices etc. It is listed one by one. Copy Circulation: It is needed when the copies of the letter are sent to other persons. It is denoted as C.C. PostScript: The sender can mention it when he wants to add something other than the message in the body of the letter. It is written as P.S.
The second version is clearer and thus preferable. Of course, there are exceptions to every rule. What if you are the head of the Global Finance Team? You may want to get your message across without calling excessive attention to the fact that the error was your team’s fault. The passive voice allows you to gloss over an unflattering point—but you should use it sparingly.