Personal pronouns (like I, we, and you) are important in letters and memos. In such documents, it is perfectly appropriate to refer to yourself as I and to the reader as you. Be careful, however, when you use the pronoun we in a business letter that is written on company stationery, since it commits your company to what you have written. When stating your opinion, use I; when presenting company policy, use we.
The Complimentary Close: It is a humble way of ending a letter. It is written in accordance with the salutation. The most generally used complimentary close are Yours faithfully, Yours sincerely, and Thanks & Regards. Signature and Writer’s Identification: It includes signature, name, and designation of the sender. It can also include other details like contact number, address etc. The signature is handwritten just above the name of the sender. Enclosures: Enclosures show the documents attached to the letter. The documents can be anything like cheque, draft, bills, receipts, invoices etc. It is listed one by one. Copy Circulation: It is needed when the copies of the letter are sent to other persons. It is denoted as C.C. PostScript: The sender can mention it when he wants to add something other than the message in the body of the letter. It is written as P.S.